Privacy Policy2018-07-04T11:58:55+10:00


1. Policy Commitment

We are committed to establishing and maintaining a framework for the Private Information we collect, use and disclose by complying with our obligations under the Privacy Act. This Privacy Policy gives rights to members, customers, employees and anyone else whose Private Information is held by us.

2. Collection of Private Information

We may collect Private Information in the following ways:-

  • membership applications;
  • employment details;
  • renewal forms;
  • race day enquires;
  • functions/events;
  • recruitment;
  • marketing;
  • sponsorship and partnerships;
  • our website and social media accounts;
  • competitions; or
  • publicly available

When or before we collect Private Information we will inform you of the following:-

  • the purpose for which the information is collected;
  • any law that requires that particular information to be collected; and
  • the main consequence for you, if all or part of the information is not

3. Use and Disclosure

The Private Information collected by us covers all customers and employees. In regard to information about employees or potential employees, we use and disclose this information for our business including establishing, managing or terminating employment relationships.

All other Private Information is primarily collected for our use including matters related to the processing of membership applications, renewal forms, general administration and marketing activates. Secondary purposes include business planning, membership development, administering and managing the content of our website and social media.

As part of our business operations, we often engage third parties; you may elect not to have your Private Information disclosed to third parties.

4. Storage and Security of Private Information

We endeavour to retain Private Information for as long as necessary to fulfil the purpose for which the information was collected. The Privacy Act states that an organisation must take reasonable steps to destroy or permanently de-identify Private Information when it is no longer needed. We will take reasonable steps to ensure compliance with this principle as soon as practical.

We will take all reasonable measures to ensure that your Private Information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure including electronic and physical security measures.

We will store any credit or debit card details on a secure database and will retain this information for only as long as necessary to fulfil the immediate purpose for which the information was collected or as required by law.

5. Access to Information

You may access the Private Information we hold on you, upon making a written request. We will endeavour to acknowledge your request and provide the information, except where restricted by the Privacy Act. In order to protect your Private Information, we may require identification before releasing any information.

Pursuant to this Privacy Policy, you have the right to ask us to correct information that is inaccurate, incomplete, out of date, irrelevant or misleading. We will take all reasonable steps to ensure the information we hold is accurate and will update our records once notified.

6. Changes to the Privacy Policy

We may make changes to this Privacy Policy from time to time for any reason. We will ensure an updated version of the Privacy Policy is always available. In the event of a merger, acquisition, bankruptcy or other corporate restructuring or reorganisation, we may be required to transfer Private Information. If such an event occurs, we will use all reasonable endeavours to ensure that Private Information will in every other respect remain substantially under the same terms as this Privacy Policy.

7. Consent

By providing your Private Information to us, you are deemed to have consented to the collection, use, disclosure and storage of that information as set out in this Privacy Policy.

8. Photography and Filming on Premises

We commission photographers to attend events to capture images reflective of the activities and the general environment of our events. Through attendance at our events you consent to the use of any photographs or videos taken to be used for promotional purposes including posting on our website and social media accounts.

9. Internet Access

When accessing our website or social media accounts, our internet provider may make records of your visit and log the following information:-

  • your IP address;
  • your top level domain name;
  • the date and time of your visit to our website;
  • the pages you accessed and documents downloaded;
  • the previous site you visited; or
  • the type of browser you are using.

10. Links to Other Websites

Our website may contain links to other websites and this Privacy Policy has no application to those website. Linked websites are not under our control and we are not responsible in respect of the privacy practices or contents of other websites.

11. Unsolicited Private Information

From time to time we may receive unsolicited information relating to a person. This may be via electronic or postal means. We will take reasonable steps to destroy or de-identify this information as soon as practicable.

12. Contact for Further Information, Access, Correction or Complaints

If you have any questions about how we manage your Private Information, require access to or correction of you Private Information or wish to make a complaint about the way we manage your Private Information, please contact our office below:-

Gold Coast Turf Club PO Box 5070

Gold Coast Mail Centre QLD 9726 Ph: (07) 5538 1599

Alternatively, complaints may also be referred to a number of services as set out below:-

  • Office of the Australian Information Commissioner on 1300 363 992; or
  • Information Commissioner on the OAIC website at

13. Definitions Australian Privacy

Principles or APP means those principles set out in Schedule 1 of the Privacy Act.

Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.

Privacy Act means the Privacy Act 1988 (Cth).

Private Information means Personal Information or Sensitive Information.

Sensitive information means information or opinion about an individual’s:

  • racial or ethnic origin;
  • political opinions;
  • memberships of a political association;
  • religious beliefs or affiliations;
  • philosophical beliefs;
  • memberships of a professional or trade association;
  • membership of a trade union;
  • health;
  • sexual orientation or practices; or
  • criminal

We/Us/Our means Gold Coast Turf Club Limited ACN 102 941 980.