Q: What payments do you accept?

The Gold Coast Turf Club accepts cheque, cash, credit card (VISA, MasterCard and AMEX) and direct debit.

Q: How long does it take for my membership to be approved?

All completed membership applications, together with photo identification are presented at our Board meetings for approval.  The Board meets at the end of every month to review applications, and as soon as your application has been approved you will be notified and new membership cards sent in the mail.

Q: Can I purchase extra members tickets?

Yes, members can purchase extra members tickets. The price of tickets varies depending on the race day. Click here for ticketing prices.  Non feature race days are $15 each plus gate entry of $12.

Q: If I am on the waiting list to become a member (awaiting the board's approval) can I still get members access to attend the races?

Yes, just let one of our friendly staff in reception know which race days you would like to attend and they can organise temporary tickets for you.

Q: What happens if I let my membership lapse?

Memberships must be renewed every year or you will need to either re-join and pay the applicable joining fee or pay the renewal fee for each year that has lapsed.

Q: What do I do if I have lost/misplaced my Members badge? / My badges have been stolen?

The member is to immediately advise the Gold Coast Turf Club in writing with the following details when requesting replacement badges:

• Full Name
  Membership Number
  Type of badge lost, i.e. primary badge or guest badge
  Date of loss

The member will also be required to return the remaining badges in the set.

A fee of $60 will be charged for each badge not returned.

Once the Club receives notification and payment, the member will be issued with a new set of badges. The old membership number will be recorded as invalid for security purposes.

In the case of any Member requesting replacement badges on more than one occasion , an amount equal to the full yearly subscription fee will be required as payment. This matter will also be referred to the Board of Directors for review.

In addition, if a member reports lost, misplaced or stolen badges within two (2) weeks of a feature raceday (i.e. Melbourne Cup, Magic Millions, Prime Minister’s Cup), the badges will not be replaced until after the feature raceday.

Please contact the Club on (07) 5538 1599 for further information.

Q: Is there a difference between the primary guest card and the secondary guest card?

No both cards will gain access all areas to every raceday through the year.

Q: What if I don't know any members to propose and second my application?

The board can review your application at the next board meeting and propose and second for you.

Q: How long does it take to become a member?

The board meets at the end of every month to review applications, as soon as your application has been approved you will be notified and new membership cards sent in the mail.
 

Q: If I am on the waiting list to become a member (awaiting the board's approval) can I still get members rates in the Skyline restaurant?

Yes you can enjoy the exclusive Skyline restaurant at members rates.

Q: What are the dress standards for Members Areas?

Gentleman- collared shirt only, tailored trousers with belt and covered dress footwear must be worn. Jeans may be worn if there are no rips, tears or marks.

Ladies- blouse and dress pants, skirt, suit or dress.

Not Acceptable- shorts, t-shirts or shirts without collars, singlets, tracksuits, thongs\sandals\ joggers\sandshoes\runners.

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